Most Commonly Asked Questions

 

Why don't you replace glass?
Where is your shop?
Is fleet service available?
What will it look like when it's done?
Is your work guaranteed?
How long does it take?
Why would my insurance pay for this?
Can a rock chip start running while it's being fixed?
Is glass really a liquid?

 

 

 

Why don't you replace glass?

From an environmentally friendly perspective, broken windshields are non recyclable, they are an inseparable sandwich of glass/plastic/glass ending up in the landfill. That's a good  reason to get more use out of your existing windshield until you get the "big one" that's beyond repair.
From a frugal perspective: somebody drives up to repair a star on your windshield and they just happen to have your replacement windshield. Chances are they suggest replacing. You don't really know if it's repairable or not. 

Where is your shop? 

Home, workplace or wherever is convenient for you. Strictly mobile!

Is Fleet Service available? 

 Yes. Ask about the on-site group discount for your valued employees' personal and company fleet vehicles. From regular preventive maintenance to just one service call - whatever meets your needs. Fleet managers - using one vendor for both services is convenient for you but plain wasteful. Your glass budget goes mostly to replace, not repair. If cutting expenses is a priority, try my service - the cost will be dwarfed by your savings on replacement glass.

What will it look like when it’s done?   

Repairs don't always come out 100% invisible yet in most cases you'll need a map to find them. Before & After Photos

Is your work guaranteed?

 Yes. Rock chip repairs are guaranteed not to spread, weather or discolor for as long as you own your vehicle. We're convinced you'll be completely satisfied or your money back.

How long does is take?

About half an hour for a typical star or bullseye. For more than one chip add about fifteen minutes each.  Long crack repair takes around an hour and the windshield must be dry for at least two days prior to the repair.

Why would my insurance pay for this?

It saves them money. They'll love you for not replacing your windshield. The logic is similar to repairing the puncture in a good tire instead of buying a new one. The details

Can a rock chip start running while it’s being fixed?   

Industry statistics say that chances are 1 in 5000 for this to happen. On a hot day, the windshield on a car sitting in the sun with all the windows rolled up could be over 120F degrees and very sensitive.  Working on it there would almost guarantee a failed repair. Working under controlled conditions we promise you much greater odds for a successful repair.

Is glass really a liquid?

What? An old urban legend claims that glass is not really a solid but a super cooled liquid. Exhaustive research on this subject can be seen here

"...The use of the term "super cooled liquid" to describe glass still persists, but is considered by many to be an unfortunate misnomer that should be avoided.  In any case, claims that glass panes in old windows have deformed due to glass flow have never been substantiated." [from conclusion] 

 

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